FAQ
Answers to common questions about MTC Themes for Mautic.
Can't find your answer? Email us at support@mtcthemes.com — we're happy to help!
General
What Mautic versions are supported?
MTC Themes are designed for Mautic 4.0 and higher. They use the GrapesJS builder which is included in Mautic 4+.
What do I get when I download?
A complete theme in a ZIP package, ready to upload directly to Mautic via Settings > Themes.
Downloads & Access
What does "lifetime access" include?
Unlock downloads with your email address and you get:
- All current theme packs
- All future theme packs
- Unlimited downloads
- No payment, no subscription — just your email
Can I use templates on multiple sites?
Yes! Your license covers unlimited websites you own or manage.
Is there really nothing to pay?
No. Every theme is free — we only ask for your email address so we can send you new packs and updates. If you have issues, contact us and we'll help resolve them.
Technical
Why isn't my theme showing in Mautic?
Common causes:
- Cache not cleared — Clear Mautic cache after installation
- Wrong folder structure — config.json must be at the top level
How do I update an installed template?
Upload the new version the same way — it will overwrite the existing theme.
Why do templates look different in Outlook?
Outlook uses Microsoft Word for rendering, which has CSS limitations. Our templates use progressive enhancement — they look great everywhere, even if some styling is simplified in Outlook.